South Africa’s largest fleet management company Avis Fleet have 1000 customers,316 vehicles and operations in eight different countries of Africa. Their business was growing and with the growth definitely documentation becomes a challenging task. The huge volume of papers was consumed every month like 85,000 in accounting department only. The other staff members also find difficulty to find the paper which waste time as well as energy. The operational costs were also increasing day by day that kills the efficiency and customer satisfaction as well. To make the business process more efficient and productive Avis asked for the services from Laser fiche. Laser fiche Rio 8.3 were introduced to Avis Fleet that is fully integrated ECM solution. This Enterprise content management solution has flexibility and open architecture.
The Chief Information Officer also stated about the productive results of using Laser fiche as the company got more benefits and started saving time with more efficient results that gave the new heights to the company.
Source :
Document Management System is not a big challenge now!!!
Thursday, 29 December 2016
Business Process Automation for Human Resources
There is a human resource focused
package recently introduced by Laserfiche. This package contains prebuilt
business processes which is a part of Business Process Library that is also
from Laserfiche. The package includes downloadable tools which are required for
fast business process automation like new employee onboarding, Job requisition,
Job application,
Family and Medical Leave Act (FMLA) leave tracking, employee status change
notification, employee referral, timesheet processing, Travel and expense
request, benefits enrollment and helps in record management.
The human resource professionals can easily select the
process according to their requirement which can give access to download
configurable template wit few clicks. Whereas, pre-built processes are not
limited, it could be adding a mobile element to process, the variations going
in capturing useful data or who approves it. All the submitted documents are
archived with retention schedule based upon compliance requirements.
The business process library is the distinct feature of
Laserfiche10 which is the latest enterprise content management (ECM). User can
select the required process as per their requirement to download process
diagram, workflows, template fields and reports. It makes easier for users to
manage records also. Record management is individually a big task itself.
Laserfiche also has a feature of embedded analytics and performance dashboards
which provide HR professionals full insight of performance and functionality of
an organization. So, that they can easily analyze and evaluate things and can
make decisions for smooth business and organizational growth.
source :
Business Process Automation for Human Resources
source :
Business Process Automation for Human Resources
Wednesday, 28 December 2016
Content Strategy is Something Necessary...
Content Strategy is
Something Necessary
Content strategy is most important part of any organization.
Different models, techniques, tools and various approaches are being
contributed for development of good content.
Enterprise Content Management (ECM) can be provided to
centralize the complete system and also it provides robust security, audit
trail and management of record. It provides ability to an organization for
managing documents and its information more efficiently and it is also more
cost effective. The good content strategy is important as well as useful.
The research says that the use of ECM is spread in widely in
almost every sector including educational sector, financial institutions,
Insurance sector, Government and defense sector, energy and power sector, life
science and healthcare, manufacturing, IT, telecom and transportation sector.
The
aim to of ECM is to provide customer service and improve process. Digital
content allow company to index the required information in database that can be
accessible for everyone. It enables companies to automate the process which
provide access the right information to right people on the right time.
Source :
Friday, 23 December 2016
Government Package for Business Process Automation
Laserfiche
10 is now providing government package in the Business Process Library with
latest ECM, in which it has set of
collection of prebuilt business processes that is offering required tools for
fast business automation and implementation. This package is becoming a need
for government agencies for their improvement towards public services and also
it is used to easily access all the public records. It allows organizations to
choose a range of processes and download the selected templates which are easy
to configure with just few clicks.
From the
research data of 2016 Digital Government relates that providing solution to
give convenience to public is on higher priority for local and state agencies,
but implementing and execution on the same priority can become a challenge.
Digital Government also commented that this exclusive package give a chance to
innovative leaders to rapidly fix constraints that is, the cost of development
and the complexity that exists in attracting and retain top technology talent.
This
package includes the following highlighted features:
- Agenda
item approval
- Business
license application
- Business
license renewal
- Committee
review
- Contract
approval
- Liquor
license application
- Public
notice request and public comment
- Public
records request
Laserfiche
ECM allows Government organizations to automate business processes, that also provides
citizens an improved and rapid experience with increased productivity. Laserfiche
ECM is now working in 30 county departments which are as follows;
·
Finance and Procurement
·
Commissioner of the Revenue
·
Family Services
·
Commonwealth’s Attorney
·
Community Corrections and many more.
In addition
to Business Process Library, Laserfiche 10 has feature of embedded analytics
and performance dashboards that give insight into overall workloads and performance
of employees. This information allows managers to evaluate staff and make
strategic decisions to improve the organization overall performance.
Wednesday, 21 December 2016
What is the goal? From paper to paper-less
Nowadays paper dependent industries are transforming into
paper less industries. Everything that was previously dependent on papers like
Newspapers, magazines and other publications are now independent as it is
present in online versions. The evolution of document management solutions may lead to drastic changes in
photocopier industry. The requirement for paper print version is nearly about
to end by next decade, as from analysis of last four years 3.3million ton has
been ended. Still today the requirement of documentation is still increasing
specifically in healthcare, legal and financial services industries. Therefore,
it is necessary to digitize documents for systematic and efficient work with
storage and retrieval feature. The photocopiers are now need to shift from the
services of traditional copies to sales of enterprise content management (ECM) software which provides companies digital
environment with most efficient management. Laserfiche ECM helps their
customers to manage their documents with advanced capabilities and make
business flow more efficient.
THE KEY TO CONTENT-DRIVEN BUSINESS PROCESS
Laserfiche gives the best solution to manage your content.
The ECM facility solves many complex
challenges which an organization face daily. To manage your documents is one of
the important challenging task, for that an efficient document management system is required. Laserfiche 10 is the
improved version used to drive your business process in more efficient way. It
has ready-made templates that provides the direction and useful tools to reach
at your destination. The business process library has approximately 100
designed templates with daily updated frameworks. Templates have wide range
designed for almost every business function including accounting, HR and IT, to
industry specified solutions like construction services, education, Government,
finances and healthcare. It costs nothing to avail for all Laserfiche existing
customer that also provides best software support plans and best ECM service. With addition to business
process library, laserfiche 10 has following specification like Laserfiche
conversation, integrated social business process management with threaded discussions,
Q&As and checklists which enhance the skills of team working. It also
provides support for mobile devices which gives mobile workers remote access to
information and helps them to collaborate with customers and business partners.
The most highlighted feature is Business Analytics that helps in monitoring
report and can easily analyze, that provides easiness to make immediate actions
or decisions using the insights of it.
source:
Thursday, 8 December 2016
ECM extends to a Realm of BPM..
In a lot of organizations mostly the work done by the employees replaced through the machines revolves around Enterprise content management and ECM system which becomes hub for the wide variety of the workflow processes. Having the IT reality in mind Laser-fiche has released an update to its namesake ECM software, that however includes a wide range of business process templates as well as operational analytics to monitor those processes.
However, Thomas phelps who is the wise president of corporate strategy and marketing for Laser-fiche says rather can requiring the organizations to have separate business process management which is BPM applications and the goals is to provide those templates that organizations can easily use for extending the value of investments for ECM.
With this approach may not replace the need for every BPM application. Phelps has noticed that the templates developed by Laser-fiche will be having a strong broad range of minimal scenarios and add the minimal cost to the total cost of IT inside any organization. There not a single doubt that the organization nowadays have a primary focus on deriving more business value from existing IT investments.
source:
ECM extends to a Realm of BPM..
Friday, 2 December 2016
Simplifying the credit transfer request for students
Algonquin college in Canada had
20,000 full-time students and 35,000 registrations in its continuing education
program, arts and technology needed to support its student population better.
The Registrar office receives almost or approximately 2,500 transcript
requests per term. However, they witnessed that the influx of resulting paper took
a lot of space and filling up the file cabinets. The paper forms would pile up
on the employees’ desk that showed a very bad reputation to the existing and
even new customers. Students had to wait
in a line to request their credit transfer exemptions and also carrying all
their physical documents with them it created a huge mess among the school and
the administration department.
Then the school decided to implement
Laserfiche software’s and they used “Enterprise content management” and “ECM”
to automate various and different processes within the registrar office. Now
students can apply for credit transfer exemptions on online through e- commerce
on the student portal. They fill out an electronic form and upload transcript
forms and also the course outlines.
source:
Simplifying the credit transfer request for students
Thursday, 1 December 2016
Saudi Arabia’s university achieves complex digitization via ECM….
A famous and well known university in
Saudi Arabia which was established in 2005, and now has grown up to having
40,000 students across the globe in all of the six campuses in Hail city.
Since 2012 it has won numerous awards for its paperless
work and achievements given to the students, the dean of the campus in hail
city Dr. Majeed Alhaisoni said: “a large of our success is due to laserfiche
and their extremely good software’s.” the university had a very strong vision
and mission to accomplish and achieve something beyond the expectations of
others, and for that they needed something more valuable than “Document management system (DMS )” that
would store the document and data digitally and electronically in a precise and
efficient manner, they needed a full featured “Enterprise content management” and “ECM” that would
enable complex digitization via workflow automation.
Source :
Saudi Arabia’s university achieves complex digitization via ECM….
Wednesday, 30 November 2016
Knowledge of Enterprise content management through ECM.
Every organization has its own repository of paper and
electronic documents that must be stored in a proper place and archived
properly for easily retrieval and also for the regulatory compliance, but
overtime these documents and data base and also form company’s knowledge base.
One of the most major key benefits of “Enterprisecontent management” is that it allows the company to index and check all of its
important information they currently have in their data base so that they are
made accessible to everyone they want to. "ECM" however does not stop there. Sean tang, managing director of
laserfiche has precisely explained that beyond the paper and electronic
documents all of the companies also have the human capital knowledge or the
basics or what the employees know about the human capital knowledge.
"Document management" is also a very useful
software for company’s and helps in many ways concerning the organization of data
and important document and place them in write place and order. However, laserfiche is known for its best and user-friendly software's and provides services and asperities in many ways possible.
source:
Tuesday, 22 November 2016
Emirates Oil Company manages their customer records with ECM..
Behind the Dubai’s financial phenomenal growth is the Emirates
National Oil Company. It highlights every facet of development in the emirates
and has clients ranging from the military bases to the big-name manufacturing agencies
across the globe and the town.
ENOC first began investigating "Enterprise content management"(ECM) for one of its subsidiaries. This company
was facing hard times to manage their customer records and to save them in
correct place. They serve 75 million customers each year through their network of
even more than 170 ENOC /EPPCO service stations across UAE. And they didn’t have any way to organize
their customer documents. By implementing Laserfiche to store customer requested
documents and data and then automate the approval data processes of its fuel
card because of which they faced a very important advantage that the card
marketing department was able to deliver much faster customer service. Laserfiche
software enterprise content management proved to be very useful for this oil
company and helped them to manage everything properly in a method and secured
their customer documents electronically and the service was much faster.
Similarly, the use of laserfiche spread beyond EPPCO to a
number of departments with ENOC. Mohan Narayan, manager of planning and performance
management in ENOC’s IT department, has estimated that ENOC realized a full
return on its laserfiche investment in just 8 months.
ECM has proved to be useful in many other aspects excluding
this oil company example. Other than ECM laserfiche also provides services on
Document management software, as it’s the best electronic way to manage the
organizations documents and records though the technology. Records management
will also give an advantage to the management of data and documents sequenced
way.
Source :
Thursday, 17 November 2016
Implementation of Laserfiche workflow and ECM software.
During the migration from Laserfiche 7 to Laserfiche 9, a
country chesterfield decided to move on for some older repositories. Here are
some examples of what a repository contains related to technology purchases and
it was recognized by laserfiche workflow and "ECM" innovation.
= Goals and challenges:
The country
faced many challenges before the reorganization could take place, they came to
know many of the older records were missing and many had incomplete meta data. When
this repository was created, it was meant to store only one document, as a
result all the remaining documents were saved in the root folder, and many
other types of documents were also added creating confusion.
Therefore, the country decided to create a hierarchy of
folders based on documents to accommodate the different types of documents that
needed to be stored.
Implementation of laserfiche workflow:
Laserfiche workflow moves the documents into the new folder, it
searches for the most appropriate and applicable records and routes them to a particular
folder depending on the volume of how much meta data is completed. Documents with
complete meta data are moved to the correct “status” folder within the new
folder structure. However, documents with no meta data or missing something
will remain in the folder “no metadata “ , in case of organizing very old folders meta data is not very specifically
changed or added.
Laserfiche provides the best “Enterprise content management”
software in order to organize new folder structures or the typically old ones
to their specifies places or areas, usage of laserfiche software’s will give an
advantage to companies in many ways possible.
Source :
Tuesday, 15 November 2016
Role of business process automation and ECM in conducting advantages for educational institutes.
Laserfiche has now introduced a version
of its business process library, which is designed specifically to provide
services for the different educational institutes. The business process library
is a collection of the prebuilt forms which are business based templates and
however are designed to eliminate the different steps organizations take in
conducting their businesses for developing faster automation.
A package of “higher education specific process templates” which is
within the business process library and provides the most common business
processes normally used by the different colleges and universities. But yeah in
most cases it’s possibility that automation is less time consuming and
resources can be utilized in some other duties. The business process library
has a massive volume of inventory, process diagrams, workflows, template fields
and reports which can be reconfigured to the institutions requirements to the
administrative functions as application review, transcript processing, changes
on major and minor issues and diploma requests.
However, keeping in view these
measures laserfiche also provides the service of “Enterprise content management”
and “ECM” which are the most importantly used software’s for organizations to
manage their data and information electronically for long term basis, these software’s
can give an ethical advantage to the colleges and universities to manage all
the data and information electronically and excess them whenever they want and
can also keep the safe for future perspective. “Document management system" can also be used in electronic saving of data for a long- term base and accessibility
is easy and authentic. Yet, it’s a very user-friendly software and helps in
many ways for any certain query or problems facing by the organizations.
The Texas A&M University system uses Laserfiche as a shared service
across 11 university campuses, three state agencies and a health science center.
source:
Role of business process automation and ECM in conducting advantages for educational institutes.
Laserfiche has now introduced a version
of its business process library, which is designed specifically to provide
services for the different educational institutes. The business process library
is a collection of the prebuilt forms which are business based templates and
however are designed to eliminate the different steps organizations take in
conducting their businesses for developing faster automation.
A package of “higher education specific process templates” which is
within the business process library and provides the most common business
processes normally used by the different colleges and universities. But yeah in
most cases it’s possibility that automation is less time consuming and
resources can be utilized in some other duties. The business process library
has a massive volume of inventory, process diagrams, workflows, template fields
and reports which can be reconfigured to the institutions requirements to the
administrative functions as application review, transcript processing, changes
on major and minor issues and diploma requests.
However, keeping in view these
measures laserfiche also provides the service of “Enterprise content management”
and “ECM” which are the most importantly used software’s for organizations to
manage their data and information electronically for long term basis, these software’s
can give an ethical advantage to the colleges and universities to manage all
the data and information electronically and excess them whenever they want and
can also keep the safe for future perspective. “Document management system" can also be used in electronic saving of data for a long- term base and accessibility
is easy and authentic. Yet, it’s a very user-friendly software and helps in
many ways for any certain query or problems facing by the organizations.
The Texas A&M University system uses Laserfiche as a shared service
across 11 university campuses, three state agencies and a health science center.
source:
Tuesday, 8 November 2016
what are top trends on ECM ??
Technology is constantly changing, and enterprise content
management (ECM) is no different.
In
this video, Melissa Webster, Program Vice President of Content and Digital
Media Technologies at IDC, a leading analyst research firm,
discusses which features of enterprise content management (ECM) software are
the most effective at solving today’s information access and process automation
challenges.
Video Transcript
We talk to customers
all the time about enterprise content management. ECM is about managing an
organization’s documents, that is the unstructured information such as Word
documents, Excel spreadsheets, PDF files and scanned images that play such
essential roles in the organization’s mission-critical processes.
Regardless what we
call it, ECM, or document management, we find that the customer’s goals are the
same. They want to:
- Get off paper and streamline
processes.
- Eliminate errors and delays.
- Improve process visibility.
- Empower workers to be more
productive.
- Deliver better customer service.
- Reduce risks.
Leading ECM services
such as Laserfiche accomplish these goals.
Source:
Sunday, 6 November 2016
What advice do other top countries give for ECM ?
With a small
workforce, the governmental organizations are facing many major challenges to
do more than less. Forward-thinking government organizations are utilizing
Enterprise Content Management (ECM) to meet the public demands and manage
massive amounts of information around each and every information and document.
Recently, Todd Sander, Executive Director of the Center for Digital Government,
held an informative teleconference with two Top Digital County:
- Michael Almvig, Information Services Manager, Skagit County, WA
- Michael Wells, Desktop Services Manager, Chesterfield County, VA
Both speakers have explained
and discussed how the started using
laserfiche ECM for the first time and what was the impact, which business
processes they have optimized and how they plan on using their ECM systems in
the future. Here are three key highlights from the teleconference:
- Supporting Strategic Goals
When asked about the strategic goals Skagit County’s ECM
system supports, Almvig shared the idea of how country makes information
readily accessible, which has promoted accountability, public participation and
openness.
- Successful Process Automation:
There
is more than meets the eye when automating a successful process. Some of the major advantages of streamlining the business
of government include: easy access to stored information, online search capabilities,
and automated archiving. Ultimately, ease of use is critical
when it comes to automating workflows because it allows government employees to
improve collaboration internally – and for government agencies to
collaborate externally to promote shared services.
- Understanding what operational goals,
you want to accomplish ahead of time
- Identifying the order in which
the business process activities should take place
- Testing the automated process
on end-users
- Next Steps
Both speakers shared
their unique plans for taking the next step with Laserfiche.
Almvig leans toward a
citizen-centric approach, expressing his plans to build a community of practice and countywide
information portal that can link various business cases together. Some examples
include:
- Signing up for recreational
basketball courses
- Scheduling a flu shot
- Submitting permits
Ultimately, Almvig
envisions a future where constituents can access one government portal under
one account and have multiple systems communicate with one another.
Wells shared his plans
to expose more data to the public. As Laserfiche expands its reach throughout
the County, Wells also hopes to create a smarter process that can be integrated
with multiple systems.
source:
https://www.laserfiche.com/ecmblog/ecm-advice-two-top-digital-counties-teleconference-recap/
source:
https://www.laserfiche.com/ecmblog/ecm-advice-two-top-digital-counties-teleconference-recap/
Thursday, 3 November 2016
What is Enterprise content management?
Enterprise Content management

Enterprise content management is a software widely used which helps different organizations to manage their documents and information electronically, it also allows the structured information to be spread among the teams and departments very easily. Unstructured documents for e.g. word files, images, reports can be stored and made accessible to the right person at the right time.
There are 5 key elements on ECM solutions which are important for this software:
⦁Capturing documents digitally:
For managing the content of an organization there should be a digital system for capturing the documents in a digital form. They can be any sort of documents to be captured or stored for e.g. invoices and the research reports which can be stored digitally and is easy to manage and import documents in an electronic form. The normal everyday methods to capture the data are very expensive and also time consuming.
⦁Store documents in digital repository:
In order to withstand overcome adverse conditions, organizations can easily store any critical or authentic documents for a business in a digital repository which intends to store the data and also manages, it also allows the users to save data in a flexible folder for long time, if data is saved manually on pages it can be misplaced but documents saved electronically have an advantage for long term.
⦁Retrieve Documents:
After the storing of documents, we can;
⦁ We can find any document using the full text search, which related to the document management system through which data is management and then we can store it and view whenever needed.
⦁ Can identify specific words for phrases in the document to search.
⦁ Can also use the current search techniques that with names of the users who have checked or viewed that document.
⦁Automate document driven processes:
Automation helps organizations with the manual tasks for e.g. photocopying, hand delivering, and dropping. Some ECM software’s also have these digital features which enables:
⦁ Documents automatically to the right people at the right time.
⦁ Alert the staff members when any documents need to have their attention
⦁ Recognize the errors before the work has finished or maybe complied.
An example might be purchase orders must be signed, records must be archived, or employees vacation requests must be approved or denied. Automation role is to move these steps into a reviewing process in order to specify them and at the end results there are more cost effectiveness.
⦁Secure documents and reduce Organizational risks:
It helps to secure all the documents and an electronically digitalized manner and is useful for a long term method for saving and securing data. It reduced the risks for an organization for saving the data manually as it is saved on manual basis than there won’t be any assurity for the document saving but the digitalized method enables documents to be stored in an organized manner.
Enterprise content management software is very useful for many organizations to store their data in an organized manner in order to save it for a long time. These advantages are important for compiling any kind of documents relating the organization itself maybe the employees or the consumers, but it enables users to have access their documents in any best possible way.
for more information :
https://www.laserfiche.com

Enterprise content management is a software widely used which helps different organizations to manage their documents and information electronically, it also allows the structured information to be spread among the teams and departments very easily. Unstructured documents for e.g. word files, images, reports can be stored and made accessible to the right person at the right time.
There are 5 key elements on ECM solutions which are important for this software:
⦁Capturing documents digitally:
For managing the content of an organization there should be a digital system for capturing the documents in a digital form. They can be any sort of documents to be captured or stored for e.g. invoices and the research reports which can be stored digitally and is easy to manage and import documents in an electronic form. The normal everyday methods to capture the data are very expensive and also time consuming.
⦁Store documents in digital repository:
In order to withstand overcome adverse conditions, organizations can easily store any critical or authentic documents for a business in a digital repository which intends to store the data and also manages, it also allows the users to save data in a flexible folder for long time, if data is saved manually on pages it can be misplaced but documents saved electronically have an advantage for long term.
⦁Retrieve Documents:
After the storing of documents, we can;
⦁ We can find any document using the full text search, which related to the document management system through which data is management and then we can store it and view whenever needed.
⦁ Can identify specific words for phrases in the document to search.
⦁ Can also use the current search techniques that with names of the users who have checked or viewed that document.
⦁Automate document driven processes:
Automation helps organizations with the manual tasks for e.g. photocopying, hand delivering, and dropping. Some ECM software’s also have these digital features which enables:
⦁ Documents automatically to the right people at the right time.
⦁ Alert the staff members when any documents need to have their attention
⦁ Recognize the errors before the work has finished or maybe complied.
An example might be purchase orders must be signed, records must be archived, or employees vacation requests must be approved or denied. Automation role is to move these steps into a reviewing process in order to specify them and at the end results there are more cost effectiveness.
⦁Secure documents and reduce Organizational risks:
It helps to secure all the documents and an electronically digitalized manner and is useful for a long term method for saving and securing data. It reduced the risks for an organization for saving the data manually as it is saved on manual basis than there won’t be any assurity for the document saving but the digitalized method enables documents to be stored in an organized manner.
Enterprise content management software is very useful for many organizations to store their data in an organized manner in order to save it for a long time. These advantages are important for compiling any kind of documents relating the organization itself maybe the employees or the consumers, but it enables users to have access their documents in any best possible way.
for more information :
https://www.laserfiche.com
Thursday, 21 July 2016
How to Implement a Paperless ECM Initiative Across the Institution !!
Applying to colleges and universities is easier than ever before. With websites like The Common Application, students can fill out one form to apply to multiple schools. In the last 25 years, the number of students applying to seven or more universities has increased from 10 to 25 percent.
Kimberley Buster-Williams, Associate Provost for Enrollment Management and Katherine Lister, Associate Director of Admissions, Operations at the University of Mary Washington (UMW), recently co-hosted a webinar that described how their office has responded to this influx of applications by going paperless with Laserfiche enterprise content management (ECM).
1. Establish a Timeline and Determine Project Scope
The first step in project planning is to create a timeline that:
- Describes the different stages of the project
- Determines goals and priorities at each stage
- Lists both resources that are available and that will need to be obtained. For example, this might include the number of scanners needed at each location
While determining the scope of the project, ensure there is an efficient budget to accomplish all of the goals involved. Make sure the IT department understands the project responsibilities as well, since it will play a crucial role in administering security, managing storage volumes and creating integrations with other line-of-business applications.
Finally, determine the vendor that will be used for the execution phase of the project. UMW selectedLaserfiche ECM after researching the existing tools used on campus. Another good place to start would be vendors listed in state procurement contracts.
2. Create a Statement of Work
After the timeline and scope of the ECM project has been determined, it is time to develop the statement of work (SOW).
The SOW specifies all of the work that must be done for the project, including maps of the process being automated. More time spent in research and development of the SOW can save hundreds of hours—and thousands of dollars—in the implementation stage.
The SOW should capture the process flow from document creation to archival, and describe the index structure, security and storage. It should also account for all the process nuances. For example, as part of the undergraduate admissions process, the common application may be submitted before the high school transcripts are submitted.Make sure that all stakeholders are updated regularly on project status during the development and implementation of the paperless process. One way of doing this is to hold meetings with identified groups to map processes and to discuss the capabilities of the ECM software and how it can be used.
3. Test the Solution Design
Before performing a full ECM implementation, make sure to test the system as much as possible. Some ways of testing include:
- Scanning sample documents and running them through the workflow
- Ensuring that documents are being routed correctly through the various stages in the process
- Reviewing who has access to the system and what level of access they have
Create a checklist to review files as they go through different stages in the process—and anticipate the problems that might occur. For example, student applications can be sent incorrectly from the source, applications may not move correctly through the workflow or the application might be coded incorrectly in the student information system. Use this testing phase to refine the process.
Once testing is complete, prepare for the actual launch. UMW launched the automated paperless admissions process in the following stages:
- Transfer students
- Graduate admissions
- Undergraduate admissions
This type of staggered launch allows for necessary system adjustments prior to the full implementation.
for more information please visit : https://www.laserfiche.com/ecmblog/going-paperless-how-to-implement-a-paperless-ecm-initiative-across-the-enterprise/
Wednesday, 20 July 2016
ECM Advice from Two Top Digital Counties
With a shrinking workforce, government organizations are facing major challenges trying to do more with less. Forward-thinking government organizations are utilizing Enterprise Content Management (ECM) to meet public demands and manage vast amounts of information across many departments. Recently, Todd Sander, Executive Director of the Center for Digital Government, moderated an informative teleconference with two Top Digital County panelists:
- Michael Almvig, Information Services Manager, Skagit County, WA
- Michael Wells, Desktop Services Manager, Chesterfield County, VA
Both speakers discussed how they began using Laserfiche ECM, which business processes they have optimized and how they plan on using their ECM systems in the future. Here are three key highlights from the teleconference:
- Supporting Strategic Goals
When asked about the strategic goals Skagit County’s ECM system supports, Almvig shared how the county makes information readily accessible to constituents, which has promoted accountability, public participation and openness. Essentially, information is becoming a key government asset, making it easily accessible and usable online for improving government efficiency and transparency.
Almvig discussed Laserfiche’s ability to pull information from the repository and “push out documents [like contracts, resolutions and permits] onto the web.” By quickly and securely sharing these documents, Skagit County has dramatically improved citizen service and engagement. In fact, the County started “seeing lines in front of counters become almost non-existent,” as he recalls.
for more information visit : https://www.laserfiche.com/ecmblog/ecm-advice-two-top-digital-counties-teleconference-recap/
Tuesday, 19 July 2016
Assess the impact of document management software
If you’re beginning a document management project, you need to prove to your boss, coworkers and IT staff that the solution you want is well suited, well vetted and well within everyone’s budget.
To assist you in gathering requirements and buy-in, we’ve compiled a justification kit based on the most common questions we receive from first-time document management software buyers.
Research
- Critical Questions to Ask During Your Reference Call
Interview current software users of vendors you’re considering to learn about their selection process and user experience. - Critical Questions to Make Sure are Answered During Your Demo
Ask these questions of solution providers to make sure you’re getting a comprehensive product assessment. - ECM System Checklist for Technical Decision Makers
Answer these questions to ensure that the solutions you are considering meet your technical needs.
Budgeting
- Guide: Create Your Own Cost-Benefit Analysis
Use this table to calculate your organization’s potential savings for document filing, printing and storage. - PowerPoint: Identify and Address New Areas of Cost Reduction with Enterprise Content Management
Present your boss with a clear business case for document management using these customizable slides.
Proposal / RFP
- Template: RFP Intro, Timeline and Project Scope
Create a clear project brief of objectives, system needs and implementation plans with this fillable template. - ECM RFP Technical Requirements
Review this master list of needed software functionality for every aspect of document management
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