Simplifying the credit transfer request for students

Algonquin college in Canada had 20,000 full-time students and 35,000 registrations in its continuing education program, arts and technology needed to support its student population better.

  The Registrar office receives almost or approximately 2,500 transcript requests per term. However, they witnessed that the influx of resulting paper took a lot of space and filling up the file cabinets. The paper forms would pile up on the employees’ desk that showed a very bad reputation to the existing and even new customers.  Students had to wait in a line to request their credit transfer exemptions and also carrying all their physical documents with them it created a huge mess among the school and the administration department.

Then the school decided to implement Laserfiche software’s and they used “Enterprise content management” and “ECM” to automate various and different processes within the registrar office. Now students can apply for credit transfer exemptions on online through e- commerce on the student portal. They fill out an electronic form and upload transcript forms and also the course outlines.

This Ecm software proved to be very beneficial for the students and also the administration and helped them in many ways.

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Simplifying the credit transfer request for students